Join the Kimberleyland Team

Include:

• Greet guests on arrival and perform check-in and check-out procedures;

• Take reservations via phone, email, and online platforms and update booking systems accordingly;

• Provide guests with information on accommodation features, local services, and attractions;

• Accept and process payments, issue receipts, and manage daily cash balancing;

• Answer guest queries and handle complaints professionally and empathetically;

• Promote and explain park facilities and services, including upselling where appropriate;

• Maintain a clean, organised, and welcoming front desk area;

• Liaise with housekeeping and maintenance teams to coordinate room and site availability;

• Maintain accurate guest records and perform general administrative duties;